Your confidentiality and privacy

It is important to us to protect your privacy. We take great care to make sure that you receive the best protection for your personal information and any financial details that you provide. Our website is a secure site and any personal data we collect from you is safe from misuse. We abide to ther French CNIL Agreements (equiv. to the Data Protection Act 1998 of UK) and we make sure that any personal information we hold is handled properly. This means that information will be fairly and lawfully processed, that we will make sure that it is accurate, and that your information is not kept for longer than necessary. Your information will be kept secure and processed in line with your rights under the Data Protection Act 1998 in UK and French CNIL Agreements.
Information we might need from you:
Your name, address, customer number, telephone number, email address.
credit/debit card number, expiry date, start date, issue number and card security code are only managed by our Bank Partner: we never know it or store it.
Your password is generated randomly and sent to your personal email address. We do not know it. The authentication is done through encrypted layer.

How we use this information

We use the information you provide to:
• Confirm the receipt of your order, process it and keep you informed of progress
• Keep you up to date with new services, facilities, special offers and promotions (see below for details)
• Administer prize draws
• Enhance your shopping experience in the future by tailoring the site to meet your needs
• Administer your Grand Cashmere shopping account
Grand Cashmere have to validate your personal email. This is done by sending a secret code to your email address. You will have to enter it into a specific field during the registration process. Once done, this will confirm us that the email address you gave is your and your personal property.

How we use Cookies

To protect your privacy, Grand Cashmere do not use Cookies information.

How we use your email

Your email is usefull for us to notify during the payment process. If you want, we can send Grand Cashmere informations too.
However, your email is confidential and we respect it : it won't be communicate to any tiered party (except to our payment partners).

How we keep your information secure

Every transaction you complete on our site is transmitted securely using SSL encryption. This means that the information is sent in such a way that only we can decode it to obtain your details. This is done by encrypting the data between your computer and our server. We encrypt data using a certificate provided by a trusted third party.
You can tell that the data is encrypted as the address in your browser will change from http to https and a small padlock icon will appear at the bottom of your browser window. This is your guarantee that you can send your details to us with confidence (especially during the payment process)..
The Data Protection Act 1998 in UK sets out strict security procedures in how we store and disclose information. You can be sure that we take data protection very seriously and will always adhere to these procedures and that in France we do the same!

Grand Cashmere™ is a French brand deposited and registered into French institutes. The brand is internationaly protected.